WELCOME To RTS Houston
Business Solutions
RTS Houston, founded in 2009, is a Houston company dedicated to providing managed services for on-site and hosted technologies that reduce client cost and increase the return of investment in technology. Using the industry best practices while implementing enterprise class technologies and extended tech support.
Virtual help desk
We provide the personal touch and dedication to all our clients, with a local team of tech support specialist based here in Houston, Texas. With certified and experienced technicians focused on the different needs of each client.
From hosted services like Back-up, VoIP, Microsoft Exchange and Managed Web Hosting to Software Support, Update Management, Network Security, VPN Connections and Access Management.
VIP Support
Technical support that meets the needs of busy Executives ether in the office or on the road. With our experience in Vendor relationships allows us to promptly resolve pending vendor support request.
Not only do we speaking their language but we are familiar with the many processes required by most ISP, Phone and Software Vendors that we stride to provide them the relevant information and contribute to a speedier resolution.
One Click Away
The live Technical Support is with you anywhere you go, by phone or e-mail plus Remote Support anywhere you have internet access.
Our Remote Support system creates a secure connection between your device and our Support Center which is like having a Dedicated Technician with you anywhere you go. Help with many computer problems is just one click away.
On-Site Tech Support
Our On-Site support team will come to you to resolve any hardware or network issues when those issues can not be resolved remotely.
Some of these Techs are the same people that assist you over the phone or e-mail For subscribers of the Managed IT Services this visits are reduced by the Network and Software Management system and the preventive maintenance process.
Network Security
Keeping your Network configuration and Software updated can be risky when untested changes are made.
We provide support either as pay per request or as part of our Managed IT Services plan.
Data Back-up
Back-up your Desktops and Servers securely every Day, Week or when needed and do the same for your Laptops, so if one is ever lost or stolen, we can restore the data to a different computer and have access all your files.